Frequently Asked Questions

Everything you need to know about shopping with Hello Black Child

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.

What is your return policy?

We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please contact our support team to initiate a return or exchange.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email containing a tracking link. You can also log into your account on our website to view your order status and history.

Are your products ethically sourced?

Absolutely. We prioritize working with manufacturers who adhere to fair labor practices and utilize high-quality, sustainable materials whenever possible.